Shipping and Returns

Dispatch and Delivery

Orders will be processed on a weekly basis, unless otherwise specified at the time of order.

We’re a small team, so all orders received by midnight on a Friday night will be processed over the weekend, ready for dispatch on a Monday.

We post all UK orders out via Royal Mail second class. Delivery times are (sadly) out of our hands and can be subject to delays (from Royal Mail or force majeure); we cannot be held responsible for any delays. Sorry!

We can ship internationally and all international orders will be posted via Royal Mail and will take around 5-14 business days from the point of dispatch. They will also be subject to (potential) local customs delays. Sadly that kind of stuff is out of our hands.

Delivery costs:

Royal Mail UK = £3.95

Royal Mail International (Europe, including Republic of Ireland) = £6

Royal Mail International (USA) = £22

Royal Mail International (Rest of World) = £20

(Based on a small parcel of up to 1 kg. Larger orders may require additional shipping charges and we will contact you on receipt of your order if so).

For deliveries outside of the UK, in addition to appropriate international shipping charges, you will be responsible for any and all local taxes, duties, tariffs or other similar charges or impositions associated with your purchase, if any. By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.

UK Bank holidays are not classified as delivery days, so please allow extra working days for deliveries over UK Bank Holidays, or indeed International Bank Holidays.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit/debit card or PayPal account used to place your order and that there are sufficient funds to cover the cost of the goods.

Goods will not be dispatched until payment has cleared. 

Returns Policy/Procedure

To request a return and receive return instructions, please email

If any of our goods fail to meet your purchase expectations, you can return it to us for a full refund within 28-days (from the order date), providing the goods are returned in a resalable condition and in their original packaging. Items received after 28-days will be managed on a case-by-case basis, subject to our internal checks surrounding the retuned goods’ being of satisfactory standard for re-sale. We cannot accept or manage any exchange requests right now. Apologies.

If goods received are damaged, shipping costs and return costs will be covered by us, but this is the only time/circumstance we will refund shipping costs and cover returns postage.

Returns are at the purchaser’s expense and via a supplier of your choice, however, we cannot accept any liability for the manner in which items returned to us (so please choose wisely). If you are shipping an item over £20 you should consider using a trackable shipping service or purchasing shipping insurance. We will notify you as soon as we receive your return.

To request a return and receive return instructions, please email